Last updated: 3 August 2026
This Cookie Policy applies to the websites, applications and online services operated by Investment Discounts On Line Limited.
Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Like most financial services organisations, we use cookies for a range of tasks. These include allowing you to browse between pages, storing your preferences and generally improving your online experience. They can also help to ensure that adverts you see online are more relevant to you. We also use similar technologies such as web beacons (pixel tags), local storage, session storage, JavaScript and other browser-based technologies to perform these functions.
If you visit our websites, we may use these technologies to provide an online service better suited to the device you are using. They also help us maintain the security of our online services, support secure authentication, detect and prevent fraud, remember your preferences, and improve your overall experience.
When you visit our websites, we collect information about how you interact with them. This may include information about the device or browser you use (such as device type, browser type, operating system, screen resolution, IP address and other browser identifiers), your interactions with our websites and online journeys, and your cookie preferences.
Some of our online services rely on cookies or similar technologies to function correctly. If these are disabled, certain features or services may not be available.
Some of the cookies we set are 'session cookies', which are deleted when you exit your web browser. Others are 'persistent cookies', which remain on your device or computer for a period of time after you have exited your web browser.
There are two ways in which cookies are set. First party cookies are those set by, or on behalf of, the website you are visiting at that moment. Third party cookies are cookies that are set by another domain (that is, one other than the website you are looking at).
When visiting a website owned or operated by Investment Discounts On Line Limited, you may visit different domains. Each domain hosts different content or applications. These domains are owned by us but may share cookies between them. This means that we use both first- and third-party cookies to ensure we can provide you with the best service across our digital estate. We may also use cookies and similar technologies provided by carefully selected third-party service providers acting on our behalf.
We may work with carefully selected third-party service providers who we authorise to place cookies or similar technologies on our websites where appropriate. These providers help us deliver essential website functionality, consent management, customer authentication, analytics, digital communications, payment processing and advertising services. Any third-party cookies or similar technologies will operate in accordance with your cookie preferences where required by law and are subject to the relevant provider's privacy information.
For example:
You can set your browsers to block or alert you about these cookies. It might mean that some parts of our site will not work correctly. You may not be able to access certain features of our websites.
Most of the information collected through cookies and similar technologies does not directly identify you. However, some information collected through these technologies may be considered personal information when combined with other information available to us.
Where cookies or similar technologies are used to remember your preferences, support secure authentication or enable you to continue an online journey, we take steps to minimise the amount of information stored and apply appropriate technical and organisational measures to protect it.
Where information can only be linked to you through additional information that is held separately and securely by Investment Discounts On Line Limited, it is treated as pseudonymised information.
We may use cookies and similar technologies in emails, digital communications and online services to understand how our communications are used and how customers interact with them.
For example, these technologies may help us understand whether an email has been opened, whether links have been selected, or how customers engage with our digital content. This information helps us improve our communications, services and customer experience.
Where these technologies require consent under applicable law, they will only be used where the appropriate consent has been provided.
The cookies used by us fall into one of four categories:
'Necessary' cookies and similar technologies are essential for the operation, security and integrity of our websites and online services. They enable core functionality such as navigating our websites, maintaining secure sessions, authenticating users, preventing fraud, remembering security preferences and providing services you have specifically requested.
These technologies may also be used to support secure customer journeys, such as allowing you to continue a quote or application, recognising a returning device where appropriate, or maintaining secure access to your account or quotation for a limited period.
Strictly Necessary cookies and similar technologies are not used to deliver advertising or build marketing profiles and cannot be disabled through our Cookie Preference Centre because they are required for our websites and online services to function correctly. You can configure your browser to block these technologies; however, doing so may prevent parts of our websites from working as intended or make certain services unavailable.
'Statistics' cookies and similar technologies help us understand how visitors use our websites and online services, such as which pages are visited, how users navigate through our websites, how long they spend on particular pages and whether they experience any technical issues or errors.
The information collected is used to monitor and improve the performance, reliability and usability of our websites and online services Wherever possible, this information is aggregated or pseudonymised and is not used to identify you directly.
In some circumstances, performance technologies may assist us in diagnosing issues experienced during an online journey or application, enabling us to investigate and resolve technical problems more effectively. Performance cookies are not used to deliver personalised advertising or create marketing profiles.
'Preferences' cookies and similar technologies are used to enhance your experience when using our websites and online services. They allow us to remember the choices you make, such as your preferences, accessibility settings and other customisations, so we can provide a more personalised and consistent experience.
These technologies may also be used to support customer journeys by remembering information that enables you to continue an incomplete quote or application, maintain certain preferences during your visit, or improve the usability of our online services.
The information collected through Preferences cookies is not used to track your browsing activity across other websites for advertising purposes. If you choose to disable these cookies, some personalised features, saved preferences or enhanced functionality may not operate as intended.
'Marketing' cookies and similar technologies are used to help us and our carefully selected advertising partners deliver more relevant advertising, measure the effectiveness of our marketing campaigns and improve the relevance of the advertisements you see.
Where you have provided the appropriate consent, these technologies may be used to:
These technologies may be provided by us or by carefully selected third-party advertising and technology partners. They may recognise that your browser or device has visited our websites and may use this information, together with information collected from other websites or services, to provide more relevant advertising.
We will only use Marketing cookies and similar technologies where you have provided the appropriate consent through our Cookie Settings. You can withdraw or change your consent at any time.
When you first visit one of our websites, you will be presented with a cookie banner where you can choose whether to allow all cookies or review your cookie settings.
If you select "Allow all cookies", you consent to the use of all cookie categories described in this Cookie Policy.
If you select "Cookie settings", you can review the different cookie categories and choose which non-essential cookies and similar technologies you wish to allow. You may also select "Allow only necessary", in which case only Necessary cookies and similar technologies required for the operation and security of our websites will be used.
You can review or change your choices at any time by reopening the cookie settings available on our websites and selecting "Save settings" once you have updated your preferences.
If we make significant changes to the cookies or similar technologies we use, we may ask you to review your choices again when you next visit our websites.
You can manage your cookie choices at any time through the cookie settings available on our websites.
You can choose "Allow only necessary" so that only Necessary cookies and similar technologies required for the operation and security of our websites are used.
You can also control or delete cookies through your browser settings. Please be aware that blocking or deleting certain cookies or similar technologies may affect the functionality, security or performance of our websites, and some features or services may not operate as intended.
Necessary cookies and similar technologies cannot be disabled through our cookie settings because they are required for our websites and online services to function correctly. You may be able to block them through your browser settings, although doing so may prevent parts of our websites from working properly.
You can also manage cookies through your browser settings.